Call Routing Analytics – Response Mechanism by predicting Incoming Call Priority & overall Customer Importance

Big Data Application in Effective Customer Marketing & Satisfaction Abstract Depending upon the overall Importance Level of the given customer and/or by predicting upcoming call priority in advance, incoming call can be "Automatically & Intelligently Routed" by “Recommended Call Action System”; which can decide what treatment should be given to this upcoming call. Based on… Continue reading Call Routing Analytics – Response Mechanism by predicting Incoming Call Priority & overall Customer Importance

Neural songwriter – Generating Lyrics for any given Image using Multi-modal Semi-Supervised Machine Learning

There is a strong correlation between images that we imagine and a song being played. For example for romantic love song, the images would normally happy, shining, beautiful loving people etc. We decided to train a set of random images along with songs and then try to generate a song stanza for any given random… Continue reading Neural songwriter – Generating Lyrics for any given Image using Multi-modal Semi-Supervised Machine Learning

Social Profiling Analytics- Behavior Analysis of Asian Americans

Analyze Asian Americans community to discover if it is a monolithic group or if there are hidden patterns of distinct social profiles based on socio-economic demographics ,  priorities of life , immigration status & view of USA ; which can explains their social behavior.  Abstract Asian Americans forms one of the largest immigrant group in… Continue reading Social Profiling Analytics- Behavior Analysis of Asian Americans